Camera Tek PTY Ltd

Trading Terms:
Camera Tek has branches in Johannesburg and Durban.

Orders can be placed online or directly with one of our staff members.

Customers can choose to collect from any of our branches or to select the courier option at a fee.We do offer Free shipping on orders over R1000.00

Payment can be made by credit card or EFT.

For EFT payments, goods will only be released once funds have cleared in the bank account.

Once payment is received we will do our best to get the order delivered to you within 2-3 working days if you are based in a main centre.

Orders to outlying areas could take up to 3-5 working days to be delivered.

Orders will be dispatched from Monday to Friday between 8 am and 4.30pm. No orders are sent over weekends and public holidays. Orders placed before 2 PM will be shipped on the day of the order.

If for any reason stock is not immediately available clients will be advised and given the option of delayed delivery or a refund.

Return and Refunds Policy:
All new goods sold at Camera Tek come with the local supplier / manufacturer warranty.

The provision of goods and services by Camera Tek is subject to availability. In cases of unavailability, Camera Tek will refund the client
in full within 30 days.

Items being returned or exchanged must be in their original condition and packaging and unused. For items being exchanged, the client is liable for the courier fee for both the return and resending of the new replacement item.

Customer Privacy Policy:
Camera Tek shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal
information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

Payment Options Accepted:
Payment may be made via Visa, MasterCard, or by EFT 

Card Acquiring and Security:
Card transactions will be acquired for Camera Tek via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer Details Separate from Card Details:
Customer details will be stored by Camera Tek separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet Country and Transaction Currency:
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility:
Camera Tek takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of Domicile:
This website is governed by the laws of South Africa and  Camera Tek chooses as its domicile citation ET execution for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature

Website Language Translations:
Camera Tek's website can be viewed in English, Afrikaans, Zulu and Xhosa. Translations might not be 100% accurate. 

Variation:
Camera Tek may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information:
This website is run by Camera Tek PTY LTD based in South Africa trading as
Camera Tek and with registration number 2009/022380/07

Camera Tek Contact Details:
Company Physical Address: 226 Harry Sneech Road, Strydompark, Randburg, 2169

Email:info@cameratek.co.za

Telephone:011 251 2400